ADVANTAGES
Product Specific FAQ
Create a separate FAQ that addresses questions to facilitate quick sales.
Manage Q&A
Import via CSV or create individually for a streamlined experience
Engage Users
Ask Questions feature enables instant replies, and builds robust Q&A.
PROCESS
How FAQ Expert will work?
- StoreownerscaneasilysettheFAQsectionwithShopify’sdefaultblockwiththesimplestepsofconfigurationgivenintheapp.Aftersuccessfullythemecustomization,theStoreownercancreateaFAQforaproductwithaselectionofaddedquestions.Ifthequestionisnotaddedearlierthenthestoreownercanaddaquestionduringtheselectionofthequestionaswell.
- Ifthestoreownerhasquestionsreadyinbulkthentheycanimportallquestionswithimportingquestionsandthentheycanbindquestionswiththeproduct.
- Thecustomercanaskquestionstothestoreownerandthestoreownercanviewthatquestionandanswerthatquestionandthecustomercangetanemailforthesameaskedquestion.Also,ifthemerchantfeelsthatthisquestionisgenuineandanothercustomershouldalsoknowitthentheycanaddthisquestiontotheProductFAQaswell.
Key Information
How it looks like?
Ready to Install
You can install FAQ Expert from Shopify App Store.
Help center
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