Loved by Shopify merchants

Answer questions

Turn hesitation into sales.

before they're asked.

FAQ Expert lets you create product FAQs and installation guides that clear up customer doubts, reduce returns, and cut support tickets - all with SEO & AEO friendly schema that gets your store recommended by AI tools.

Install free on Shopify

See how it works

✓ Free forever plan

✓ No coding needed

Product FAQs

Live on your storefront

Published

How do I assemble this bookshelf?

A step-by-step installation guide is included. Most customers finish assembly in under 30 minutes using only the provided Allen key.

What tools are included in the box?

Is the finish water-resistant?

Ask a question…

Why FAQ Expert

Help customers decide with confidence

FAQ Expert: Page, Product FAQ's clears up customer doubts and helps them make an informed decision - right on the product page.

Reduce order returns

Clear product doubts before checkout so customers buy the right item the first time.

Cut support queries

Answer common questions on the page and lighten the load on your support team.

Installation guides

Give customers a digital assembly guide that makes them feel connected to the product - the IKEA effect.

Engage with Ask a Question

Let potential customers post questions you can review and publish, turning curiosity into conversions.

THE DIFFERENCE

Your store without FAQ vs. with FAQExpert

A simple FAQ presence shifts how shoppers experience your store - and how much they buy, return, and reach out.

I'd recommend the Lifetime Spent Discount rule. Set the threshold to $1,000 and choose a percentage or flat reward.

I want to reward customers who've spent over $1,000 with us.

Type your message here...

Tools

Discountify AI Assistant

Without FAQ

Customers wait hours for a support reply

Higher returns from unclear product expectations

No way for shoppers to ask product-specific questions

Missed AI-driven search and recommendation traffic

Shoppers second-guess, abandon carts, or open tickets — and you never know what stopped them.

Recommended

With FAQ Expert

Instant answers right on the product page

Fewer returns — buyers know exactly what they get

Ask-a-Question captures and converts hesitant shoppers

SEO + AEO schema gets you surfaced by AI tools

Shoppers get clarity in seconds, feel confident buying, and your store shows up in AI-powered search results.

Features

Everything you need to answer every customer

An extensive feature set designed for Shopify merchants who care about clarity and conversions.

SEO / AEO Friendly FAQ Schema

Optimized schema helps your store get crawled by search engines and recommended by AI tools.

Bulk Import

Prepare a CSV and import all your FAQs at once instead of writing them one by one.

Grouped FAQs

Group FAQs that belong to the same category so readers can consume them easily.

Rich Text Support

Add media and format text so answers are clear, visual, and on-brand.

Ask a Question

Customers post questions; you review and publish them from the same screen.

Customizable Widget Design

Match the FAQ widget to your brand so it never looks like an out-of-place block.

No Coding Skill Needed

Create, place, and preview FAQs with a live preview of how they look on your store.

Multi-Language Support

Create FAQs in multiple languages that switch automatically with your store.

HOW IT WORKS

Live in three simple steps

No technical setup. Install, create, publish — and your FAQs appear on your storefront.

01

Install the app

Go to the Shopify App Store listing and click Install. The app is added to your store in seconds.

01

Install the app

Go to the Shopify App Store listing and click Install. The app is added to your store in seconds.

02

Choose product or page FAQ

Add an FAQ for a specific product (great for installation instructions) or general FAQs on a page - then pick pre-filled FAQs or create your own.

02

Choose product or page FAQ

Add an FAQ for a specific product (great for installation instructions) or general FAQs on a page - then pick pre-filled FAQs or create your own.

03

Publish & go live

Click create and your FAQ renders on the storefront instantly common FAQs, installation guides, and all.

03

Publish & go live

Click create and your FAQ renders on the storefront instantly common FAQs, installation guides, and all.

Grouped FAQs

Organize answers the way shoppers actually read them

Instead of one long list, group FAQs by category - Shipping, Sizing, Materials - so customers jump straight to the section they care about. Less scrolling, fewer abandoned questions, and a storefront that feels organized.

Group by category so readers find answers faster

Collapsible sections keep the page tidy on mobile

Mix product-specific and general FAQs on the same page

FREQUENTLY ASKED QUESTIONS

Shipping & Delivery

How long does delivery take?

Standard orders ship within 1–2 business days and arrive in 3–5 business days. Express options are available at checkout.

Do you ship internationally?

Yes, we ship to over 40 countries. International delivery times vary by destination and are shown at checkout.

Sizing & Fit

Materials & Care

USE CASES

Built for every momentin the customer journey

From the first visit to the hundredth order, Discountify triggers the right offer at the right moment — automatically.

Reduce hesitation

Shoppers comparing options

When a customer is one tab away from a competitor, answering sizing, fit, and compatibility questions inline keeps them on your page and moving toward checkout.

Reduce hesitation

Shoppers comparing options

When a customer is one tab away from a competitor, answering sizing, fit, and compatibility questions inline keeps them on your page and moving toward checkout.

Faster launches

Launching new products

Drop in a few FAQs the moment a SKU goes live and the page is ready to convert - no developer, no page rebuild, no waiting on the next sprint.

Faster launches

Launching new products

Drop in a few FAQs the moment a SKU goes live and the page is ready to convert - no developer, no page rebuild, no waiting on the next sprint.

Build trust

Higher-ticket purchases

Shoppers comparing premium items want reassurance. Visible FAQs signal transparency and make your store feel more reliable than the competition.

Build trust

Higher-ticket purchases

Shoppers comparing premium items want reassurance. Visible FAQs signal transparency and make your store feel more reliable than the competition.

PLANS & PRICING

Simple three-tier plans

Start free and upgrade as your catalog and questions grow. Need something different? We offer custom plans too.

Free

Everything you need to get started.

$0

Free Trial

Unlimited

Dashboard with stats

Product FAQs

Page FAQs

Questions

FAQ Schema

Bulk Import

Ask a Question

Design customization

Limited Support

Start free

Basic

For growing stores that need more FAQs.

$5.99

/ per month

Free Trial

Dashboard with stats

Product FAQs

Page FAQs

Questions

100

FAQ Schema

Bulk Import

Ask a Question

Design customization

Allocated Support Team

Choose Basic

Basic

For growing stores that need more FAQs.

$5.99

/ per month

Free Trial

Dashboard with stats

Product FAQs

Page FAQs

Questions

100

FAQ Schema

Bulk Import

Ask a Question

Design customization

Allocated Support Team

Choose Basic

Advance

Scale across more products and pages.

$9.99

/ per month

Free Trial

Dashboard with stats

Product FAQs

Page FAQs

Questions

250

FAQ Schema

Bulk Import

Ask a Question

Design customization

Allocated Support Team

Choose Advance

Advance

Scale across more products and pages.

$9.99

/ per month

Free Trial

Dashboard with stats

Product FAQs

Page FAQs

Questions

250

FAQ Schema

Bulk Import

Ask a Question

Design customization

Allocated Support Team

Choose Advance

Need a custom plan?

Have a large catalog or unique requirements? Reach out and we’ll put together a plan tailored to your store.

★ A free plan is always available. Prices in USD.

FROM MERCHANTS

Trusted by Shopify stores

Real reviews from merchants on the Shopify App Store.

★★★★★

"Great support and easy to use."

Activa

France

Verified

★★★★★

"Absolutely blew me away with their top-notch service and after-sales support. Highly recommended."

Baytliving

Netherlands

Verified

★★★★★

"Absolutely blew me away with their top-notch service and after-sales support. Highly recommended."

Maishea Natural

Belgium

Verified

★★★★★

"Easy to use with the bulk question import and customizable FAQ design. The best the feature of particular product-wise FAQs. There is quick support in setup."

Gynoglow

India

Verified

View all reviews on Shopify App Store

How it looks like?

Ready to Install

You can install FAQ Expert from Shopify App Store.

Install

Ready to Install

You can install FAQ Expert from Shopify App Store.

Install

Help center

Need support?

If you think you need more rules or customization on FAQ Expert, then fill free to get in touch and we are here to help you!

Help center

FAQ

Find Clear Answers to Your Most Common Questions

Quick answers to common questions.

FAQ

What is FAQ Expert: Page, Product FAQ?

It's a Shopify app that lets you clear up customer doubts and help them make an informed decision — by creating FAQs for individual products and pages, installation guides, and an Ask-a-Question widget.

How do I install FAQ Expert?

How do I set up FAQs?

How does FAQ Expert help with SEO and AEO?

Is there a free plan?

Do I need coding skills?

Can customers ask their own questions?

Does it support multiple languages?

FAQ