Loved by Shopify merchants
Loved by Shopify merchants
FAQ Expert lets you create product FAQs and installation guides that clear up customer doubts, reduce returns, and cut support tickets - all with SEO & AEO friendly schema that gets your store recommended by AI tools.
FAQ Expert lets you create product FAQs and installation guides that clear up customer doubts, reduce returns, and cut support tickets - all with SEO & AEO friendly schema that gets your store recommended by AI tools.
FAQ Expert lets you create product FAQs and installation guides that clear up customer doubts, reduce returns, and cut support tickets - all with SEO & AEO friendly schema that gets your store recommended by AI tools.
✓ Free forever plan
✓ Free forever plan
✓ Free forever plan
✓ No coding needed
✓ No coding needed
✓ No coding needed
F
Product FAQs
Live on your storefront
Published
How do I assemble this bookshelf?
A step-by-step installation guide is included. Most customers finish assembly in under 30 minutes using only the provided Allen key.
What tools are included in the box?
Is the finish water-resistant?
Ask a question…
Why FAQ Expert
FAQ Expert: Page, Product FAQ's clears up customer doubts and helps them make an informed decision - right on the product page.
FAQ Expert: Page, Product FAQ's clears up customer doubts and helps them make an informed decision - right on the product page.
FAQ Expert: Page, Product FAQ's clears up customer doubts and helps them make an informed decision - right on the product page.
Clear product doubts before checkout so customers buy the right item the first time.
Answer common questions on the page and lighten the load on your support team.
Give customers a digital assembly guide that makes them feel connected to the product - the IKEA effect.
Let potential customers post questions you can review and publish, turning curiosity into conversions.
THE DIFFERENCE
A simple FAQ presence shifts how shoppers experience your store - and how much they buy, return, and reach out.
A simple FAQ presence shifts how shoppers experience your store - and how much they buy, return, and reach out.
A simple FAQ presence shifts how shoppers experience your store - and how much they buy, return, and reach out.
I'd recommend the Lifetime Spent Discount rule. Set the threshold to $1,000 and choose a percentage or flat reward.
I want to reward customers who've spent over $1,000 with us.
Type your message here...
Tools
Discountify AI Assistant
Customers wait hours for a support reply
Customers wait hours for a support reply
Higher returns from unclear product expectations
Higher returns from unclear product expectations
No way for shoppers to ask product-specific questions
No way for shoppers to ask product-specific questions
Missed AI-driven search and recommendation traffic
Missed AI-driven search and recommendation traffic
Shoppers second-guess, abandon carts, or open tickets — and you never know what stopped them.
Recommended
Instant answers right on the product page
Instant answers right on the product page
Fewer returns — buyers know exactly what they get
Fewer returns — buyers know exactly what they get
Ask-a-Question captures and converts hesitant shoppers
Ask-a-Question captures and converts hesitant shoppers
SEO + AEO schema gets you surfaced by AI tools
SEO + AEO schema gets you surfaced by AI tools
Shoppers get clarity in seconds, feel confident buying, and your store shows up in AI-powered search results.
Features
An extensive feature set designed for Shopify merchants who care about clarity and conversions.
An extensive feature set designed for Shopify merchants who care about clarity and conversions.
An extensive feature set designed for Shopify merchants who care about clarity and conversions.
Optimized schema helps your store get crawled by search engines and recommended by AI tools.
Prepare a CSV and import all your FAQs at once instead of writing them one by one.
Group FAQs that belong to the same category so readers can consume them easily.
Add media and format text so answers are clear, visual, and on-brand.
Customers post questions; you review and publish them from the same screen.
Match the FAQ widget to your brand so it never looks like an out-of-place block.
Create, place, and preview FAQs with a live preview of how they look on your store.
Create FAQs in multiple languages that switch automatically with your store.
HOW IT WORKS
No technical setup. Install, create, publish — and your FAQs appear on your storefront.
No technical setup. Install, create, publish — and your FAQs appear on your storefront.
No technical setup. Install, create, publish — and your FAQs appear on your storefront.
Go to the Shopify App Store listing and click Install. The app is added to your store in seconds.
Go to the Shopify App Store listing and click Install. The app is added to your store in seconds.
Add an FAQ for a specific product (great for installation instructions) or general FAQs on a page - then pick pre-filled FAQs or create your own.
Add an FAQ for a specific product (great for installation instructions) or general FAQs on a page - then pick pre-filled FAQs or create your own.
Click create and your FAQ renders on the storefront instantly common FAQs, installation guides, and all.
Click create and your FAQ renders on the storefront instantly common FAQs, installation guides, and all.
Grouped FAQs
Instead of one long list, group FAQs by category - Shipping, Sizing, Materials - so customers jump straight to the section they care about. Less scrolling, fewer abandoned questions, and a storefront that feels organized.
Instead of one long list, group FAQs by category - Shipping, Sizing, Materials - so customers jump straight to the section they care about. Less scrolling, fewer abandoned questions, and a storefront that feels organized.
Instead of one long list, group FAQs by category - Shipping, Sizing, Materials - so customers jump straight to the section they care about. Less scrolling, fewer abandoned questions, and a storefront that feels organized.
Group by category so readers find answers faster
Collapsible sections keep the page tidy on mobile
Mix product-specific and general FAQs on the same page
Standard orders ship within 1–2 business days and arrive in 3–5 business days. Express options are available at checkout.
Yes, we ship to over 40 countries. International delivery times vary by destination and are shown at checkout.
USE CASES
From the first visit to the hundredth order, Discountify triggers the right offer at the right moment — automatically.
From the first visit to the hundredth order, Discountify triggers the right offer at the right moment — automatically.
From the first visit to the hundredth order, Discountify triggers the right offer at the right moment — automatically.
Reduce hesitation
When a customer is one tab away from a competitor, answering sizing, fit, and compatibility questions inline keeps them on your page and moving toward checkout.
Reduce hesitation
When a customer is one tab away from a competitor, answering sizing, fit, and compatibility questions inline keeps them on your page and moving toward checkout.
Faster launches
Drop in a few FAQs the moment a SKU goes live and the page is ready to convert - no developer, no page rebuild, no waiting on the next sprint.
Faster launches
Drop in a few FAQs the moment a SKU goes live and the page is ready to convert - no developer, no page rebuild, no waiting on the next sprint.
Build trust
Shoppers comparing premium items want reassurance. Visible FAQs signal transparency and make your store feel more reliable than the competition.
Build trust
Shoppers comparing premium items want reassurance. Visible FAQs signal transparency and make your store feel more reliable than the competition.
PLANS & PRICING
Start free and upgrade as your catalog and questions grow. Need something different? We offer custom plans too.
Start free and upgrade as your catalog and questions grow. Need something different? We offer custom plans too.
Start free and upgrade as your catalog and questions grow. Need something different? We offer custom plans too.
Everything you need to get started.
Free Trial
Unlimited
Dashboard with stats
Product FAQs
5
Page FAQs
5
Questions
25
FAQ Schema
Bulk Import
Ask a Question
Design customization
Limited Support
Start free
Most popular
For growing stores that need more FAQs.
/ per month
Free Trial
Dashboard with stats
Product FAQs
20
Page FAQs
20
Questions
100
FAQ Schema
Bulk Import
Ask a Question
Design customization
Allocated Support Team
Choose Basic
Most popular
For growing stores that need more FAQs.
/ per month
Free Trial
Dashboard with stats
Product FAQs
20
Page FAQs
20
Questions
100
FAQ Schema
Bulk Import
Ask a Question
Design customization
Allocated Support Team
Choose Basic
Scale across more products and pages.
/ per month
Free Trial
Dashboard with stats
Product FAQs
50
Page FAQs
50
Questions
250
FAQ Schema
Bulk Import
Ask a Question
Design customization
Allocated Support Team
Choose Advance
Scale across more products and pages.
/ per month
Free Trial
Dashboard with stats
Product FAQs
50
Page FAQs
50
Questions
250
FAQ Schema
Bulk Import
Ask a Question
Design customization
Allocated Support Team
Choose Advance
Have a large catalog or unique requirements? Reach out and we’ll put together a plan tailored to your store.
★ A free plan is always available. Prices in USD.
★ A free plan is always available. Prices in USD.
FROM MERCHANTS
Real reviews from merchants on the Shopify App Store.
Real reviews from merchants on the Shopify App Store.
Real reviews from merchants on the Shopify App Store.
★★★★★
"Absolutely blew me away with their top-notch service and after-sales support. Highly recommended."
Baytliving
Netherlands
Verified
★★★★★
"Absolutely blew me away with their top-notch service and after-sales support. Highly recommended."
Maishea Natural
Belgium
Verified
You can install FAQ Expert from Shopify App Store.
You can install FAQ Expert from Shopify App Store.
Help center
If you think you need more rules or customization on FAQ Expert, then fill free to get in touch and we are here to help you!
If you think you need more rules or customization on FAQ Expert, then fill free to get in touch and we are here to help you!
FAQ
Quick answers to common questions.
FAQ
01
What is FAQ Expert: Page, Product FAQ?
It's a Shopify app that lets you clear up customer doubts and help them make an informed decision — by creating FAQs for individual products and pages, installation guides, and an Ask-a-Question widget.
02
How do I install FAQ Expert?
03
How do I set up FAQs?
04
How does FAQ Expert help with SEO and AEO?
05
Is there a free plan?
06
Do I need coding skills?
07
Can customers ask their own questions?
08
Does it support multiple languages?
FAQ
Quick answers to common questions.
01
What is FAQ Expert: Page, Product FAQ?
It's a Shopify app that lets you clear up customer doubts and help them make an informed decision — by creating FAQs for individual products and pages, installation guides, and an Ask-a-Question widget.
02
How do I install FAQ Expert?
03
How do I set up FAQs?
04
How does FAQ Expert help with SEO and AEO?
05
Is there a free plan?
06
Do I need coding skills?
07
Can customers ask their own questions?
08
Does it support multiple languages?
FAQ
Quick answers to common questions.
FAQ
01
What is FAQ Expert: Page, Product FAQ?
It's a Shopify app that lets you clear up customer doubts and help them make an informed decision — by creating FAQs for individual products and pages, installation guides, and an Ask-a-Question widget.
02
How do I install FAQ Expert?
03
How do I set up FAQs?
04
How does FAQ Expert help with SEO and AEO?
05
Is there a free plan?
06
Do I need coding skills?
07
Can customers ask their own questions?
08
Does it support multiple languages?
LET’S BUILD TOGETHER • CONTACT ESSENIFY • SAY HELLO •
LET’S BUILD TOGETHER • CONTACT ESSENIFY • SAY HELLO •
LET’S BUILD TOGETHER • CONTACT ESSENIFY • SAY HELLO •
LET’S BUILD TOGETHER • CONTACT ESSENIFY • SAY HELLO •
LET’S BUILD TOGETHER • CONTACT ESSENIFY • SAY HELLO •
LET’S BUILD TOGETHER • CONTACT ESSENIFY • SAY HELLO •
STORE GROWTH • SHOPIFY STORIES • BETTER CHECKOUTS •
APP GROWTH • SHOPIFY STORIES • BETTER CHECKOUTS •
STORE GROWTH • SHOPIFY STORIES • BETTER CHECKOUTS •
APP GROWTH • SHOPIFY STORIES • BETTER CHECKOUTS •
STORE GROWTH • SHOPIFY STORIES • BETTER CHECKOUTS •
APP GROWTH • SHOPIFY STORIES • BETTER CHECKOUTS •
Tell us what you’re building, where it feels stuck, and what you want customers to feel next. We’ll shape the next move with you.
Tell us what you’re building, where it feels stuck, and what you want customers to feel next. We’ll shape the next move with you.
Tell us what you’re building, where it feels stuck, and what you want customers to feel next. We’ll shape the next move with you.
Usually replies within a day
Your trusted partner for powerful Shopify apps and custom development solutions.
Your trusted partner for powerful Shopify apps and custom development solutions.
Your trusted partner for powerful Shopify apps and custom development solutions.